Frequently Asked Questions
- Do you have a catalog?
Sorry, we do not have a catalog. New buyers are welcome to visit our Dallas Showroom during Gifts or Apparel Markets and First Mondays and Tuesdays of every month. The showroom also opens daily 10:00 am – 6:00 pm, Monday thru Friday.
2. What are the requirements for ordering?
We sell to the trade only with a copy of your State’s Resale Certificate or Government issued Business Registration.
3. What is the minimum order?
Minimum order for new customers is $300.00. Reorders are $100.00.
4. How do I place an order?
New buyers – please call us at 214-747-7120.
Existing buyers – Call us at 214-747-7120 –
Email us at: EMAIL US
or Text us at 214-747-7120 or 404-880-9233.
Local buyers may have their orders shipped, picked up at the showroom or at our office at 9136 Viscount Row, Dallas, TX 75247.
5. When are orders shipped?
Orders normally ship the same day.
6. How long will it take for delivery?
Orders are shipped out of Dallas, TX and take 1 to 4 business days for delivery.
7. How are orders shipped?
Orders are shipped via the United Parcel Service – UPS.
8. How much is shipping?
Shipping charges are determined by UPS and depends on weight, zip code, dimensional weight (size of the box), value and whether the address is a Commercial or Residential one. Residential rates are higher. If you conduct business out of your home is considered Residential. Commercial addresses are the ones with a store front.
9. Do you do Private Labeling?
We do not do private labels. However, you are welcome to put your own labels on our products after they are customized.
10. Do you supply to other wholesalers?
No. Our current inventory only allows us to supply to independent retailers.